Tony Brownlee
| IT Practice Manager |
Strategic Delivery Leader |
U.S. Marine Corps Veteran |
Results-driven IT services leader with 20+ years of progressive experience scaling delivery operations, building high-performance teams, and managing complex, multi-vertical technology programs. Currently overseeing a $60M project-based delivery practice at TEKsystems Global Services with deep specialization in healthcare IT, retail technology deployment, and enterprise networking. Known for building zero-bench, projectized delivery models that maximize resource utilization and margin — and for developing talent that sticks.
Core Competencies
Healthcare IT Deployment · Managed Services Governance · P&L Ownership · Workforce Planning · Technical Pre-Sales · Cross-functional Stakeholder Management · Program Delivery · Team Development · Scrum / Agile · Enterprise Networking
Experience
Practice Manager
TEKsystems Global Services | April 2024 – Present | Full-Time
Leads a projectized delivery practice operating a $60M portfolio spanning healthcare IT, retail technology, audio-visual services, and enterprise networking — with no bench model and full P&L accountability.
- Manage and develop a team of 7 Technical SMEs, including performance management, career development, and workforce planning focused on large-scale deployments.
- Serve as a technical sales resource to scope, price, and present complex delivery solutions to new and existing clients across healthcare, retail, and other verticals.
- Oversee delivery of electronic medical record (EMR) implementations, large-scale device deployments, residential and commercial security installations, and AV break-fix programs.
- Maintain and grow a managed services governance layer that differentiates the practice from commodity subcontract arrangements.
- Partner with key enterprise clients to expand delivery scope and ensure program continuity.
Practice Architect – Enterprise Operations
TEKsystems Global Services | March 2022 – April 2024 | Full-Time
- Developed scope and pricing for new customer opportunities, translating technical requirements into competitive delivery proposals.
- Supported a team of 60 Service Delivery Managers and their leadership through engagement startup, best practice adoption, and process transition from new clients.
- Served as Scrum Master on high-complexity project launches requiring large contractor teams or accelerated timelines.
- Embedded with client technical teams to facilitate knowledge transfer and process integration.
Global Delivery Manager
TEKsystems Global Services | January 2019 – March 2022 | Full-Time
- Led a team of 8 Service Delivery Managers across a portfolio of 9–12 concurrent infrastructure deployment projects.
- Provided active remediation support to struggling projects, stabilizing delivery and restoring client confidence.
- Monitored financial and customer satisfaction metrics across all portfolio engagements, driving consistent performance.
- Trained and mentored new Delivery Managers on corporate PMLC methodology and delivery best practices.
Delivery Manager
TEKsystems Global Services | May 2014 – January 2019 | Full-Time
- Co-led delivery of a $1.3M program to install updated credit card devices at 1,100 retail locations.
- Managed enterprise-wide Windows XP remediation project for a large energy company.
- Directed a $9M IoT security program to survey and implement security best practices across financial institution infrastructure.
- Provided surge capacity and cross-portfolio support for peer Project Managers.
Project Manager
Central Technology Consulting Group | July 2013 – May 2014 | Consultant/Contractor
- Managed imaging and delivery of 150+ laptops to a trucking fleet on an accelerated schedule.
- Gathered and documented requirements for IT Service Desk software implementation.
- Led upgrade of terminal automation software at product loading facilities.
- Built cross-functional relationships across business units to identify and prioritize future project pipeline.
Data Center Manager
Celeritas Technologies | April 2007 – July 2013 | Full-Time
- Administered 40+ Windows, RedHat, and CentOS servers in a multi-client environment.
- Redesigned network architecture to improve load balancer performance, tighten security posture, and reduce complexity.
- Supported executive leadership on office relocation including design and buildout of a new data center.
- Provided technical pre-sales support for infrastructure projects and consulted clients on data center migrations.
Instructor & Divemaster
Sam’s Skin n Scuba | July 2014 – Present | Contractor
PADI IDC Staff Instructor (#349017) teaching and certifying students in recreational scuba diving.
- Deliver classroom, pool, and open water instruction using adult learning methodologies.
- Evaluate and coach student skills in confined and open water environments.
Certifications
- Project Management Professional #1619100 — Project Management Institute
- IDC Staff Instructor #349017 — Professional Association of Diving Instructors (PADI)
- Certified Scrum Master — Scrum Alliance
- AWS Certified Cloud Practitioner — Amazon Web Services
- Various Technical Certifications — Microsoft / CompTIA
Military Service
| United States Marine Corps |
1988 – 1992 |
Honorably served and developed the leadership discipline, operational resilience, and team-first mindset that have anchored a 30+ year career in technical and management roles.